How do you do remote help through microsoft messenger?

To obtain help using Remote Assistance:

1. Connect to the Internet, and then sign in to Windows Messenger.

2. Click Start, and then click Help and Support.

3. Under Ask for assistance, click Invite a friend to connect to your computer with Remote Assistance.

4. Under Remote Assistance, click Invite someone to help you.

5. Under Use Windows Messenger, click the contact that you want to invite, and then click Invite this person.

Under Use Windows Messenger, click the contact that you want to invite, and then click Invite this person.

NOTE: The contact that you want to invite must be online.

You receive the following message, where Assistant is the name of the assistant that you invited:

Inviting Assistant to connect to your computer. Please wait for a response...

Invitation is accepted...

6. After the remote assistant accepts your invitation, click Yes when you receive the following message:

Assistant has accepted your Remote Assistance invitation and is ready to connect to your computer.

Do you want to let this person view your screen and chat with you?

7. If the remote assistant wants to remotely control the computer, click Yes to accept the request when you receive the following message, where Assistant is the name of the remote assistant:

Assistant would like to share control of your computer to help solve the problem.

Do you wish to let Assistant share control of your computer?
The remote assistant can now control your computer remotely. This includes the ability to shut down the computer.

NOTE: Do not use the mouse while the remote assistant controls the computer.


I strongly suggest you reconsider allowing someone you do not know to gain control of your computer. This feature is designed mainly for businesses so that technical support personnel can connect...

Good Luck