Now that Yahoo have abandoned customer service, does anyone know whether Google have a good customer service?

Google do have a service based on a FAQ database,
if the answers not there then they will offer a contact service
and yes of course you will get an automated response.
A couple of days later you may hear from them, usually asking for more info (same as Yahoo)
What is better though is their services in terms of free software, Star Office, G-mail (with pop & smtp if required) Picassa2 for Photo Storage, a good toolbar with an excellent pop-up stopper.
If you need an invite to Gmail let me know I have 50.

I bet they do but it's hard to get in contact....

http://www.alex-barton.co.uk

probably automated

Yep, google is good with that.

yes, they have automated contact us service.

Try this url http://www.google.com/contact/